Managing Director at KNISTR

Michael has been a loyalty evangelist since the 1990s and has worked in a national and international context for various service providers and customers. In 2022, he played a key role in the founding of KNISTR as a carve-out of the PAYONE Group and was responsible for its market strategy. Today, KNISTR is positioned as a leading provider of modularised loyalty and gift card SaaS technology in the DACH region. Michael’s commitment and innovative strength have established KNISTR as a trusted partner for companies of all sizes that value effective data-driven customer loyalty and customised programmes.

CEO at Currency Alliance

With over 30 years of experience, he harmonises business processes, teams and technologies with strategic precision. As an experienced business angel investor in 23 companies in the financial services, technology, e-commerce and manufacturing sectors, he specialises in strategy definition, team building, mergers and acquisitions, project management and international expansion.

Co-Founder at Global Loyalty Organisation

Dilek Glenister is the Co-founder and Executive Director of Global Loyalty Organisation (GLO) – a global professional network of companies and specialists in loyalty, rewards, consumer engagement and innovation across travel, hospitality, retail, finance, and loyalty technology. Prior to founding GLO, she co-founded Cap Connect, a family office capital introduction company. Dilek has 20+ experience in asset management, having held senior positions at JP Morgan, HSBC and lastly as CIO of Global Emerging Markets at Allianz Global Investors.

Senior Vice President Sales at H-Hotels

CEO at Shoop Germany & Country Manager Germany
Cashback, Rewards & Loyalty at Global Savings Group

Veit Mürz has been managing Shoop – Germany’s leading cashback rewards portal – for over 9 years and has been part of the Global Savings Group since 2021. 80 of the 100 top-selling e-commerce companies in the German market use Shoop as a marketing channel to acquire new customers and retain existing ones. Numerous airline cooperations can be traced back to his initiative (Avios and topbonus). Prior to this, he founded a SaaS provider in the field of meta search engines for classifieds out of Rocket Internet (exit to Immobilienscout24).

Vice President Multichannel Marketing at PAYBACK

With 20 years of CRM experience, the Head of Multichannel Marketing at PAYBACK is an absolute loyalty expert. She has helped shape the leading bonus programme – by laying the foundations for the digitalisation of many PAYBACK marketing products and driving forward innovation topics such as hyper-personalisation and real-time & lifecycle marketing in recent years. Thanks to her expertise, the PAYBACK marketing platform exists in its current form.

Senior Director Loyalty Program Development & Service
at Miles & More

With the further development of the Miles & More programme, the Senior Director Loyalty Program Development & Service at Miles & More GmbH is strengthening the customer focus and enabling Miles & More participants to realise small wishes as well as achieve big goals.